Developing a sales learning journey focusing on key account management
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Sales and Customer Experience
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What are the sales skills needed to strategically manage key accounts and build customer loyalty? For Typsy, a hospitality learning...


- 3 min
Creating opportunities to generate after sales revenue and elevate customer service
Cycle & Carriage is Southeast Asia’s leading automotive group and the largest distributor of Mercedes-Benz in the region. As Southeast...


- 3 min
Using e-learning to drive sales and service excellence
Based in Munich, Germany, Rodenstock is a medical technology company and major manufacturer of spectacle lenses and frames. Rodenstock...


- 3 min
Learning to survive: building a culture of learning at SME's
When you’re working for a global company, chances are, you have access to a sophisticated and rather complete library of digital learning...


- 9 min
Here To Stay: Sales Trends Accelerated Through Covid-19
This month, I’ve been interviewed by Mikaela Thompson of Happyer.io to narrow down post-Covid sales trends for you. Enjoy the read!


- 3 min
LIVE (!) Virtual Training - An Opportunity To Be Seized Now
LIVE virtual training is an opportunity to be seized by businesses around the world: here is why.

- 4 min
Interview #2: What Lubna Ali of the Swiss Education Group Can Teach You About Sales.
Thinking about getting into sales? Read this interview with Lubna Ali, who tells us her tips from the world of private education sales.


- 3 min
Painful Lessons Learned from Moving to the Sale Too Quickly
The best lessons in Sales are often the ones we draw from our biggest mistakes. Luckily, they eventually make you a better Sales Manager.

- 6 min
Interview #1: What Aurelie at The Ritz-Carlton, Toronto can teach you about Sales
Learn from other sales managers - in this interview, Aurelie Senizergues shared how she is successful in sales.


- 3 min
Sales Technology - A Boost For Your Team If The Basics Are Right
Skills - Tools - Mindset I Successful sales strategies are made up of these three elements. But how much technology do you really need?


- 4 min
Commanding A Room Without Being A Threat (or: A quick guide to successful networking)
Networking is an important part of the sales profession, yet some people find it hard to "put themselves out there". Check out this article
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