2 min readWORKPLACE CULTUREWorkplace culture and productivity go hand in handThanks to Michael Valocchi from Cognizant I was pointed in the direction of Charles Duhigg’s book, Smarter Faster Better - The...
3 min readCASE STUDYCreating opportunities to generate after sales revenue and elevate customer serviceCycle & Carriage is Southeast Asia’s leading automotive group and the largest distributor of Mercedes-Benz in the region. As Southeast...
3 min readCASE STUDYUsing e-learning to drive sales and service excellenceBased in Munich, Germany, Rodenstock is a medical technology company and major manufacturer of spectacle lenses and frames. Rodenstock...
5 min readCONSULTINGFrom Interview Skills to Entrepreneurship: 8 Tips for Hospitality Students NowWhen I was a student at Ryerson University we often had guest speakers join our class to talk about their career path and to answer our...