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Sales and Customer Experience
Our Blog
Developing a sales learning journey focusing on key account management
What are the sales skills needed to strategically manage key accounts and build customer loyalty? For Typsy, a hospitality learning...
2 min read
Creating opportunities to generate after sales revenue and elevate customer service
Cycle & Carriage is Southeast Asia’s leading automotive group and the largest distributor of Mercedes-Benz in the region. As Southeast...
3 min read
Using e-learning to drive sales and service excellence
Based in Munich, Germany, Rodenstock is a medical technology company and major manufacturer of spectacle lenses and frames. Rodenstock...
3 min read
Learning to survive: building a culture of learning at SME's
When you’re working for a global company, chances are, you have access to a sophisticated and rather complete library of digital learning...
3 min read
Here To Stay: Sales Trends Accelerated Through Covid-19
This month, I’ve been interviewed by Mikaela Thompson of Happyer.io to narrow down post-Covid sales trends for you. Enjoy the read!
9 min read
Sales Technology - A Boost For Your Team If The Basics Are Right
Skills - Tools - Mindset I Successful sales strategies are made up of these three elements. But how much technology do you really need?
3 min read
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