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We're passionate for your success.
Your Sales Partner I Founder
Katharina's value-driven sales approach provides her clients with a structured path to new client acquisition. Our clients find this approach "comfortable","not intimidating" and as result, embrace the sales function. Katharina draws on her experience of developing business and managing sales teams for luxury hotel companies such as The Ritz-Carlton in Beijing, Shanghai and Toronto, allowing her to provide hands on examples from her time in the field. As a sales expert, Katharina has shared her insights most recently on the Happier Podcast and with Choy Yiu Chan.
+852 6926 1663
Your Operations Partner I Managing Partner
Julian is a seasoned leader with more than 15 years experience of managing human performance and quality assurance for luxury hotels. In his most recent role as Assistant Vice President Family Experience at the Shangri-La Group, Julian created a set of service standards, two training modules completed by more than 23,000 colleagues and a stakeholder community of more than 50 hotels, all with the aim to support the company's financial success and brand reputation. Our clients benefit from his knowledge on developing operational standards, his ability to manage teams through change and his relentless determination to make systems and processes customer and colleague friendly.
Your Marketing Partner in our network
Founder I Hil-top Advisory HK Ltd.
Karen is who you want on your team for any branding and marketing projects. Her background as Head of Marketing Strategy, Marketing Research and Marketing Budget at Mercedes-Benz China and experience as Head of Marketing for a German SME allows her to relate to large, corporate projects as well as the marketing needed for small businesses. Her credo: "Efficient Marketing processes need to be in place to push out your brand messages effectively. So simple yet so necessary!"
+852 9229 5824