Katharina Darisse

Your Sales Partner I Founder

Katharina's value-driven sales approach provides her clients with a structured path to new customer acquisition. Clients find this approach "comfortable","not intimidating" and as result, embrace the sales function.

Katharina draws on her experience of developing business and managing sales teams for luxury hotel companies such as Kempinski and The Ritz-Carlton in Beijing, Shanghai and Toronto, allowing her to provide hands-on examples from her time in the field.

As a sales expert, Katharina has shared her insights on the 

Happier Podcast and with Choy Yiu Chan

+49 162 6475162 

  • LinkedIn

A Unique Approach

Sales depend on operations and operations depend on sales.  They co-exist.

Based in Hamburg, Germany and with an extensive global background in sales and operations, we provide clients with a genuine end-to-end customer journey offering.

Julian Darisse

Your Operations Partner I Managing Partner

Julian is a seasoned leader with more than

15 years experience of managing human performance and

quality assurance for luxury hotels.

In his most recent role as Assistant Vice President at

Shangri-La Group, Julian created a set of service standards, two training modules completed by more than 23,000 colleagues and a stakeholder community of more than 50 hotels, all with the aim to grow the company's family market segment by 2%, increasing top-line revenue and enhance brand reputation. 


Clients benefit from his experience of analyzing each touchpoint along the customer journey, developing operational standards, and his extensive knowledge in hospitality operations.

+49 174 2144929

  • LinkedIn

Let's schedule a discovery call

We are here to assist and can be reached by phone, email or by LinkedIn.