Helping to define your offering
The hospitality industry is going through rapid change.
The need for financial resilience, operational agility, sustainability strategies and innovative guest experiences are causing service professionals to consider new suppliers, different products and innovative tech startups.
As your hospitality advisor, The Skill Shop is able to:
Hold expert interviews to generate feedback on your product or service
Define how your product or solution fits within hospitality
Redefine how to communicate your
Stay up to date with hospitality trends
Propose key targets for lead generation
Make valuable and strategic business introductions
Prepare your sales & operations team with hotel industry knowledge
Accelerate your market entry into hospitality
Julian has advised several hospitality tech startups as well as SME's on their journey to scale and generate business from the hospitality industry.
Our clients benefit from his experience in managing luxury hotel operations for and determining how products and services can enhance both the colleague and guest experience.
More importantly, Julian approaches each partner's product or service with a focus on a client's return on investment
through clear SMART goals.
Vice President Marketing
Julian is a gifted hotelier with a rare combination of patience, agility, creativity and operational excellence. I worked with Julian first in his operational roles across both Canada and Hong Kong where I could always count on his support for the brand needs. And then when he joined our head office to work on a key strategic project for the organization, our Family Experience. Julian led a variety of workshops to engage key stakeholders flawlessly. He managed his way through a complex project with multiple touch points.
Co-CEO & Co-Founder
We met Julian during our first interaction with the Hong Kong hospitality industriy. Thanks to his innovative attitude and foresight, his hotel expertise we were able to execute our first pilot project as a startup. Julian has helped us tremendously in strengthening our company's value proposition with a hotel operator and working out the product/solution fit. He has become a relevant pillar in our network to scale our company in the global hotel industry. His strategic thinking combined with his strong experience in hotel operations is of great value to us as a startup.
Special Projects Lead
As an owners rep for Shangri - La Toronto, I was fortunate to have worked with Julian while he was there. I always found Julian to be professional, respectful, responsible and dedicated to our business. A definite asset to the team.